1 reviews | Active since Aug 2016
Blacklisting a handset
<p>Tried 3 times to get the blacklisting forms each time they say they emailed it to me but I don't receive it</p> <p>Secondly CAN SOMEONE WITH PROPER KNOWLEDGE OF TRACING MY ****** PHONE TELL ME WHAT IS THE CORRECT PROCEDURE. The call centre don't seem to know and neither can they give me the contact details of the blacklisting department only an email address, of which obviously I emailed but 3 days and no response.... It's so difficult to find people that know what's going on. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Miss Naseer,
Your query is resolved.
Regards,
Cassandra
Dear Miss Naseer,
Your query is resolved.
Regards,
Cassandra