1 reviews | Active since Mar 2018
Blacklisting 11 YEARS after the fact
I had a contract with vodacom over 12 years ago. I recently received my credit report and saw that Vodacom had Blacklisted me on all credit bureau's for a supposed account in arrears... for an outstanding amount of R1312. This is almost 11 years since i had any form of contact with them. I have received no emails or calls or bills of any sort. I then used R200 airtime trying to figure out what this is. NOBODY could help. FINALLY i managed to get hold of someone who only said they will email me the bill. I recieved it and see that last date on it is 2008. NOBODY speaks to me just say i must pay. I am trying to build a credit record, whichis impossible with their blacklisting. I want it removed. I spoke to a lawyer and he said that they cannot do that.. especially seeing it was only listed this year.
I am so glad i am with MTN!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your query is currently being assisted by the relevant department who will be contacting you with further feedback.
Regards
Dominic
Good Day
Kindly note that your query is currently being assisted by the relevant department who will be contacting you with further feedback.
Regards
Dominic
