Blacklisted Phone
<p>I had a contract with Vodacom on this number ( ********** 187) and due to loosing work I could not pay anymore. I did inform them on several occassions that I do not work and wish to settle the account but failed. I did manage to settle the account in full to an amount of R 8719.00 with their leagl team. Now my issue is that I have been calling them, to ask that they unblacklist my phone as I do not owe them anymore but they have not done that for me. I even took the phone to a vodacom outlet in wonderpark mall but I have not been able to use the phone. I called for the past 2 weeks even yesterday to ask them to unblacklist the phone, but I am not winning. And I would also like to know what is it that I must do with phone now that it is not working? All I need is a working phone as I never asked for it to be blacklisted and it is costing me money to make other means of getting phone in order.</p> <p>Details:</p> <p>iPhone 6 Plus</p> <p>Old number: ********** 645</p> <p>My working number: ********** 645</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
