mM
mahlodi M
1 reviews | Active since Jul 2015
13 Dec 2018, 12:07
Blacklisted phone
Vodacom blacklisted my phone because I'm not able to pay the contract anymore as I'm no longer working... Asked them to reduce the monthly installment of what I owe at the moment but they could not help. Now the phone is no longer working... I can't make or receive calls. The cell phone number is the one that I'm using on my CV for job applications. Now I'm unreachable.. I can't get a job because of vodacom. Can you please atleast allow me to receive calls as I'm currently job hunting...
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Replies (1)Vodacom's replyOfficial
13 Dec 2018, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2018, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
