mM
mahlodi M

1 reviews | Active since Jul 2015

13 Dec 2018, 12:07

Blacklisted phone

Vodacom blacklisted my phone because I'm not able to pay the contract anymore as I'm no longer working... Asked them to reduce the monthly installment of what I owe at the moment but they could not help. Now the phone is no longer working... I can't make or receive calls. The cell phone number is the one that I'm using on my CV for job applications. Now I'm unreachable.. I can't get a job because of vodacom. Can you please atleast allow me to receive calls as I'm currently job hunting...

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2018, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        

Best regards,