mM
mahlodi M
1 reviews | Active since Jul 2015
28 Nov 2018, 20:20
Blacklisted phone
Vodacom blacklisted my phone because I'm not able to pay the contract anymore as I'm no longer working... Asked them to reduce the monthly installment of what I owe at the moment but they could not help. Now the phone is no longer working... I can't make or receive calls. The cell phone number is the one that I'm using on my CV for job applications. Now I'm unreachable.. I can't get a job because of vodacom. Can you please atleast allow me to receive calls as I'm currently job hunting...
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Nov 2018, 07:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2018, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
29 Nov 2018, 07:37Dear Mahlodi,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and the call goes straight to voicemail. We have responded to you via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and the call goes straight to voicemail. We have responded to you via email. Regards Consumer Website Team(SA)
Vodacom's reply29 Nov 2018, 07:37
Official
Dear Mahlodi,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and the call goes straight to voicemail. We have responded to you via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and the call goes straight to voicemail. We have responded to you via email. Regards Consumer Website Team(SA)
mM
mahlodi M's updateReviewer Update
30 Nov 2018, 07:39Good day. The phone is on voicemail because it's blacklisted
mM
mahlodi M's update30 Nov 2018, 07:39
Reviewer Update
Good day. The phone is on voicemail because it's blacklisted