Blacklisted me for a ***** account

<p>Vodacom's customer service and ***** department sucks!!!!!</p> <p>Last year an account was opened *****ently under my name at Vodacom, Vodacom even debited by bank account! </p> <p>I immediately contacted them and advised that I am not a customer, do not hold an aacount with them an allerted them that the account was fruadetly after I received a bnak SMS that Vodacom had debited by bank.</p> <p> </p> <p>Months went by, they did nothing. August 2016 they debited my account again for this ***** account/contract. </p> <p> </p> <p>I contacted them again, gave all the necessary info they requested inorder for them to conduct an investigation to see if it was *****elent. Offcourse at this point they had blacklisted me and given my name to ITC.</p> <p> </p> <p>In september 2016 they confirmed via email that ***** was confirmed and assured me that my name would be cleared, not even an apology.</p> <p> </p> <p>I never received a follow up call, nothing.</p> <p> </p> <p>Last weekend (Feb 2017) when I tried to upgrade my Cell C contract I could not as my name is black listed by vodacom. Its been six monts and still my name has not been cleared.</p> <p> </p> <p>It seems way to easy to balck list a person!!! I mean does any of the cosultants, employees of Vodacom realize what I means to have your name blacklisted. No one apologizes, handles my complaint as if it is nothing. No one seems to be in a hurry to resolve this when its not even my fault but the fault of a Vodacom representative who allowed someone to open an account on my name.</p> <p> </p> <p>This is BULL****!!!!!! This makes me quesion the procedures in place at Vodacom. How is it possible that this happens????</p> <p> </p> <p>VODACOM, DO YOU REALISE THE AMOUNT OF TROUBLE YOU HAVE CAUSED ME.</p> <p>When my name is cleared from ITC how do I know for certain that this will not come up again in the futire, this can ruin me!!!</p> <p> </p> <p>This is ridicilous, not even my fault. Not once has anyone from Vodacom in n managerial position contacted me, followed up, apologised and now I have to start the process from the beginning with an unhellpfull and *********** customer service/***** department who promises me my name will be cleared in a months time!!!!!</p> <p> </p> <p>why do I have to wait a month??? Ive waited sixx and it was not my wrong doing. This is absolutely pathetic. Vodacom you suck, I will never ever open a contract with you in the future..</p>