WE
Wayne E

1 reviews | Active since Dec 2019

29 Dec 2019, 10:49

Blacklisted for 18 years

*** blacklisted P Pieter Erasmus to vodacomnow 1 minute agoDetails Dear Sir I have treid to contact you for more than 5 years and everytime vodacom have had a excuse or just don't respond or cut me off when Im holding the line. You leave me no choice but to go to the media and social media with my experience with vodacom. 1. When I were 26 I started using my cellphone and joint vodacom as a prepaid customer. 2. When I turned 32 I have had a BUSSINES for about 7 years and vodacom offered me a contract which I exepted but in 2003 my bussines went through a hard time and I could not afford my contract anymore. So I cancelled my contract and did not complete the two year contract. 3. I got a new sim for vodacom prepaid and have been using vodacom for the last 18 years spending about 100 000 on prepaid recharge. 4. Im 51 years old today and to my avail I had to find out that Vodacom blacklisted me in 2003 for R 16650 for not completing my contract although I didn't owe them any money. 5. I have a credit ratting of 767 which is exelent and although I never had any other depth because Vodacom blacklisted me I get declined on medical or any service I apply for. 6. I am 51 and my teeth had decayed so much as to me having a medical condition and I need to be admitted to hospital to have them removed. No one wants to give me medical cover because Vodacom blacklisted me and it makes affordability impossible. I'm living from bread and soup because I cant eat. 7. Its been 17 years and vodacom is still making money from me how long do they still want to make me suffer for money I dont owe them.

Everytime I email you they respond that they will get back to me. I phone and get put thru to your legal department and Ijust get cut of.

Is this the way you treat all your customers. How long must I still suffer

PR ERASMUS ***

0
Replies (2)
Vodacom
Vodacom's reply29 Dec 2019, 12:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
WE
Wayne E's update29 Dec 2019, 12:41
Reviewer Update
II really hope so because as I said 5 years numerous emails, *** and calls and everytime I hear nothing from vodacom. Or you phone me and just cut the call off again.
Pieter Richard Erasmus