BLACKLISTED BY VODACOM AND NOT EVEN BEING A CLIENT OF THEM

I have been blacklisted by Vodacom, even though I have never been a client of them. Somebody committed identity *****, used my details to buy a phone/contract from Vodacom in Greenpoint, Cape Town sometime in 2023 or early 2024. I stay in the North West Province and have not been in Cape Town. I became aware of my name being listed as a default payer at 4 credit bureaus. I visited the Vodacom branch at Waterfall Mall in Rustenburg and completed the necessary forms provided by them and also made an affidavit. Correspondence was forwarded by me to ******** as requested by the person at the branch I visited. The first correspondence to them was dated 9 February 2024, which email included the necessary documents requested in order to remove my name from the black list. Until now, my name has not been removed from the credit bureaus and I really find this very humiliating because I am a person of pride and has a 100% clean credit record. I have no other choice but to take the necessary legal steps to force VODACOM to remove my name from the credit bureaus. I am very disappointed by the fact that a big company like Vodacom does not see their way out to clear my name, although I have received confirmation from them by email that the collection status of this matter is *****.