SK
Sibongile K

1 reviews | Active since Feb 2018

03 May 2018, 12:05

Blacklisted by vodacom

I logged a complaint with hellopeter which was resolved by Vodacom. I was ordered to pay R160 which I have paid. I have now learned that my name is now blacklisted by Vodacom. They have proven to me that it was their mistake their that the contract was upgraded. Vodacom to clear my name since I have never defaulted.

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Replies (1)
Vodacom
Vodacom's reply03 May 2018, 12:14
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team