TP
T P

1 reviews | Active since Jan 2017

11 Jan 2017, 11:08

Blacklisted by mistake

<p>Vodacom blacklisted my cellphone instead of another phone by a mistake on their side and now they are refusing to assist me in unblacklisting my phone, six days so far, I have phoned them every day and not once has anyone contacted me back, service is disgusting.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 12:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,