Blacklisted and ******

February 2015 me and my mother went to Tyger Valley in Cape town to downgrade and transfer my contract from her name to mine. I left for Mexico after I've been notified that the debit order was approved. When i returned to SA on Nov 4th 2015 i was informed via a letter that my contract had been cancelled in June and i need to pay a fine. This was due to the fact that i did not pay my contract. Thinking that i had a debit order on a account, this came as a shock. I contacted vodacom who stated i agreed to a cash contract and not a debit. Seeing that i live overseas i insisted that this was not the case. Vodacom then stated i should contact the dept collectors Burnard, Raaff & Associates as as the case was handed over to them. There is spoke with Trudy who stated i had a verbal contract with vodacom and not a written one. I then requested to listen to a copy of this but to no prevail. I was then told to contact FNB, according to Vodacom a attempt was made to withdraw a debit but was unable to do so due to insufficient funds. Proof from FNB showed that no attempt was made on my acc and there was sufficient funds. I was told if i pay i will get my number, which was false.