1 reviews | Active since May 2017
Blacklisted after repeated cancellation
<p>Vodacom has after repeated cancellations following their own process and after my contract expired not cancelled my contract. They then proceed to blacklist me with ITC and hand me over to *********** lawyers who doesn't communicate any of their findings and am not at all interested in resolving the issue. </p> <p> </p> <p>I will continue to lodge this with the NCC, but please be aware of Vodacom's inability to operate ethically and has caused hours and hours of admin that I believe I should bill them for as it is their process that is not functioning.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
