MK
Mabu K
1 reviews | Active since Oct 2016
18 Oct 2022, 14:15
Blacklist smartphone
I know your trying to save costs by not hiring consultants to assist us, every time i call 082135 i get transferred to a robot called Thobi. I need to blacklist my ****** Samsung A23 which was ****** on the 2nd of October 2022 my cellphone no is *** / *** email: *** please get someone to call me or send me the no i can call.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Oct 2022, 08:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Oct 2022, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Oct 2022, 19:37Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that you do not have the details of the device at the moment and will contact our customer care team when you are available again. You can either contact the team via email address: *** or retry to call 082135 (Free from any Vodacom simcard) Regards Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2022, 19:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that you do not have the details of the device at the moment and will contact our customer care team when you are available again. You can either contact the team via email address: *** or retry to call 082135 (Free from any Vodacom simcard) Regards Consumer Website Team
Best regards,