BlackFriday Dealsheet closed
I'm very disappointed on the service I have received with Vodacom. I signed a "Black Friday" laptop deal on the 23rd Nov. and I was advised that there was no stock & soon as the stock has arrived, I will be contacted. I signed the documents and even requested a copy of everything I signed. Last week Thursday I received a call to say that my laptop has arrived and I drove all the way. When I got to the store, the agents struggled to process the deal only to find out that deal has closed, & they couldnt process it. I was advised documents will be sent to commercial till today. I went to the store again today & I was told that "there hasnt been any response from commercial".. I mean its been 2weeks now since I was waiting, how much more must I wait?? The agent even told me that if this isnt getting right, I should take the deal at R409 (normal price) and I REFUSE TO. I signed for R199 and thats what I want & nothing else or more. Can somebody look into this and have the issue resolved.
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team