1 reviews | Active since Jun 2017

30 Jun 2017, 13:12

Blackberry Dtek50

<p>My Wife recently recieved a new blackbery DTek50 from Vodacom, only had the phone for two months and the Screen Cracked. </p> <p> </p> <p>The Phone is Valued at R4000 - R5000 online and the qoute to fix the screen is R4000. </p> <p> </p> <p>This does not seem right. Please investigate as this Cell Phone screen industry is a Rip-Off</p>

0
Replies (2)
Vodacom
Vodacom's reply30 Jun 2017, 14:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Jul 2017, 08:41
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,