Blackberry Billing STILL not sorted

IN NOVEMBER 2015 I SUBMITTED THIS REPORT:<br> <br> I upgraded my contract in May 2014. I had a Blackberry and so paid BIS charges each month. The upgrade was to a Samsung, which doesn't require this service. I missed the fact in June but end July I raised it with the Hillcrest Store who said it would be resolved. I raised it with the Vocacom *111# the following month who commented that this was strange and it would be sorted. I have now paid for six months of BIS for an Android phone - please can this get sorted.<br> <br> SUPPLIER'S RESPONSE Vodacom Time and Date 07:24:40 | Sat 8 Nov 14<br> Hello blegemaate,<br> <br> We do thank you for the posting and apologise for the inconvenience.<br> The matter will be referred to a consultant to investigate and assist with resolution.<br> Kind regards<br> Vodacom Consumer Website Team<br> <br> GUESS WHAT THEY **** - FEBRUARY 2015 - NO CONTACT AND STILL PAYING FOR BLACKBERRY!!!!