TM
Tumi M

1 reviews | Active since Nov 2018

10 Oct 2022, 14:43

Black mailed to take another contract

I had a cell number for about 5 years. I first had this number as contract then was prepaid and went to contract again and still kept my number. Now I want to cancel the contract for financial reasons, I am told that I have to find another number if I cancel the contract. I have to take another contract to keep this number. This is a number I had when I was on prepaid now they want to take it,vodacom is forcing me to take another contact. Itslikeam blacked mailed to take another contract.

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Replies (1)
Vodacom
Vodacom's reply10 Oct 2022, 16:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team