HD
Hanli D
1 reviews | Active since Jun 2019
10 May 2021, 15:39
Black listed for paying account on 15th of every month!
I pay my account every month on the 15th as it is a option given. Not once they had a problem, NOW you just get listed on credit bureau that you paying late... ***???? AND you can talk to nobody!! from Customer care, to collections as my account doe NOT show I'm in arrears!!!! After 20 years with vodacom, I will not continue to be with them and will not upgrade again!!!!
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Vodacom's replyOfficial
10 May 2021, 16:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 May 2021, 16:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team