WS
Wayne S
1 reviews | Active since Dec 2020
03 Dec 2020, 08:49
Black Friday Voda Bucks store purchase.
I purchased a tv on Black Friday on Voda Bucks App Store. Today I recieved an sms saying you cant give my tv because you don't have enough stock and will. I have an Order number and my payment went through on the day. This is unacceptable. I dont want a refund I want the tv I purchased!
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Vodacom's replyOfficial
03 Dec 2020, 11:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2020, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team