Black Friday upgrade deal still not finalized

<p>My contract is eligible for upgrade and I did the upgrade Friday morning online with one of the BF deals.</p> <p>By the afternoon after no call from Vodacom I called the upgrade callcentre to confirm deal.</p> <p>The lady readily assisted me after confirming that she did not see any information loaded/captured against my contract. Deal was again put in place and she confirmed devices and contract with me.</p> <p> </p> <p>By Wednesday afternoon "despatch" calls me to confirm order and delivery. Got a funny question to confirm device and contract, but I told the lady what I signed up for. She informs me that she have conflicting information and the devices are completely different to what I ordered. She will make a note and send back so that sales can contact me again. I have to wait a maximum of 48h...</p> <p> </p> <p>Well, its Sunday night and still not contacted by ANY Vodacom representative.</p> <p>Vodacom, sort out your website issues and give your staff proper training, but after you made contact with me to sort out this mess!</p> <p> </p> <p>Adriaan</p> <p> </p> <p> </p>