1 reviews | Active since Oct 2017
Black Friday Specials that dont materialise
On Black Friday, 24 November 2017, we went to the store and waited for the store to open at 9am. We were the first customers in, and we were interested in the Huawei special for R 249pm, including a P10 lite and P9lite mobile device.
The store manager mentioned that they did not receive stock, and will receive stock within a few days. However, we were informed today that the store may not receive stock, and being the first customers to apply in store for this special, that is simply not acceptable.
It also cannot be that the limited stock for this store was allocated and sold out, as we were the first customers. I have been informed that we must just wait and see, with no proper answer as to whether the stock will come or not.
If this is how vodacom conducts themselves, we cannot continue to support them both personally and on a corporate level.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Ridwaan
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear Ridwaan
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
