Black Friday Specials are a Farce!

Black Friday Specials are a Farce! I app**** online on the 23rd of November for a Black Friday Data deal and got a reply via e-mail that my application was successful and that Vodacom that will contact me to arrange delivery of the modem. That didn’t happen as promised and I tried to make enquiries. It is not possible to contact Vodacom if you don’t have a Vodacom phone number because the average holding time is one hour or more. I had to go into a shop to get help. Eventually they put me through to a Hlobisile Khanyile who requested bank statements etc. and after I submitted it her only response was: “Thank you for sending your documents, I sent them through to our CAD and they have picked up that your application has expired." I then rep**** to her and tried to get a contact person or e-mail address of CAD from her but she ignored my e-mails since. It is very frustrating that you cannot communicate with Vodacom if you are a new customer and phoning from another network. Obviously they don’t want new business. There so called Black Friday deals is just a false misleading advertising campaign! Karen le Roux