sC
soraya C

1 reviews | Active since Sept 2012

23 Nov 2017, 19:02

Black friday specials

Why is it that the Black Friday specials for the P10 and P9 lites are only for new customers and not upgrades? R your loyal customers not significant? Does our loyalty not count for anything? I'm disgusted and I would rather do my upgrade with another provider than stay with Vodacom for another 2 years! It wasn't so long ago u were *****ing our airtime and data and now this....pathetic

0
Replies (4)
Vodacom
Vodacom's reply24 Nov 2017, 06:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Nov 2017, 09:29
Official

Good Day Soraya,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed. Please see feedback sent via sms.

Regards
RO

sC
soraya C's update29 Nov 2017, 15:34
Reviewer Update
Hi i have not received any feedback and the fact that u can respond via sms is pathetic
sC
soraya C's update02 Dec 2017, 11:36
Reviewer Update
I have still not received a response. What is going on