1 reviews | Active since Mar 2012
Black Friday **** ….. Vodacom's Black Friday
Please I need assistance with torder number. VODACOMDIREC- ********** ********** 57) & VODACOMDIREC- ********** ********** 71 These two Samsung A8 phones @ R99 were reserved and approved for me and Vodacom keeps telling me that they will call to deliver yet nothing and now they say no stock- so when you have stock I want these contracts. I have been waiting for a call and have been making called to the ********** 4 number. On Friday the Vodacom shop in carnival mall told me that Vodacom will phone, and nothing. On Monday I spoke to Charmain and she informed me that both my applications was approved and that I will be called for a delivery date. Till now nothing yet, every-time I call I need to wait at least 30 on the phone before being assisted.
When can I acpect the delivery ?
I want both of this contacts as I was in time for them. I will go to National Consumer Commission and Facebook and report Vodacom as a Black Friday **** because I was in time for the deal.
Kind Regards Tiana Smith ********** 953
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Sales team for assistance. Your SR reference number is ***. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Sales team for assistance. Your SR reference number is ***. Regards Consumer Website Team(SA)