NL
Nathan L
1 reviews | Active since Jan 2016
12 Dec 2018, 08:11
Black Friday ****.
Ordered a Nokia 8 on Black Friday since it was on special. No one called me had to call them just to find out there is no stock. I got an sms a yesterday saying someone contacted me and no one did. I called and then was put on hold for long and finally got through to the consultant that dealt with my black Friday order. She wasn't at her station and said she will call me back and I have been waiting. It's not right to advertise stuff as a special deal when other items were out of stock it said out of stock on the website. Now apparently there is issues with this deal
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Replies (3)
Vodacom's replyOfficial
12 Dec 2018, 09:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2018, 09:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NL
Nathan L's updateReviewer Update
13 Dec 2018, 14:12Received a call from the person dealing with the complaing saying the sales consultant will contact me and still they have not contacted me.
NL
Nathan L's update13 Dec 2018, 14:12
Reviewer Update
Received a call from the person dealing with the complaing saying the sales consultant will contact me and still they have not contacted me.
NL
Nathan L's updateReviewer Update
13 Dec 2018, 15:00Finally received a call only to be offered something no where near as good as the deal. Feel ********** considering I had to contact Vodacom myself. Clearly false advertising since other items were marked out of stock when they were taken. This has just lost my faith in Vodacom after my contract ends I will no longer be doing any business with Vodacom.
NL
Nathan L's update13 Dec 2018, 15:00
Reviewer Update
Finally received a call only to be offered something no where near as good as the deal. Feel ********** considering I had to contact Vodacom myself. Clearly false advertising since other items were marked out of stock when they were taken. This has just lost my faith in Vodacom after my contract ends I will no longer be doing any business with Vodacom.