MG
Magashree G

1 reviews | Active since Dec 2017

15 Feb 2018, 18:44

Black friday ****

I had complained previously, Lennon from online dept had gotten sales dept to call me and process the r249 deal, all was in order,,,when I followed up they said order was in back office,,,to this day I haven't received nothing,,,when I called end Jan,they told me the contract had been mysteriously cancelled ,by who I don't know,,,so no results from Vodacom at all, ivan govender ********** **********

0
Replies (2)
Vodacom
Vodacom's reply15 Feb 2018, 21:08
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply26 Feb 2018, 10:47
Official

Dear Magashree

Please note we have responded to you with feedback via email to ***

Have a pleasant day further!

Regards,

RJ

Best regards,