Black Friday Rippoff and terrible service from the online Team.

Processed an online order on Friday and received an email with a reference number advising that an agent will call me in 24 hours. Nobody called me . I then called them on the number they provided, after holding on for 45 mins I spoke to someone who said she cant help me and then hung up on me. The next day I called back and the agent said she would call me back in 5 mins, this never happened. I waited an hour and called back but only to find out that the call centre is closed. WHY OFFER PRODUCTS IF YOUR STAFF ARE TOO *********** TO EXECUTE THE SERVICE. YOUR ONLINE TEAM ARE PATHETIC AND SHOULD BE FIRED.