AB
Alaisha B

1 reviews | Active since Sept 2017

30 Nov 2017, 07:35

Black Friday Order Status

Good day

I have taken out a black friday contract and an agent has gotten back to me to confirm details.

However I do not have a tracking number for my parcel and I have no idea when I will recieve the parcel.

Please advise how do I track my parcel?

Thank you

0
Replies (2)
Vodacom
Vodacom's reply30 Nov 2017, 08:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Jan 2018, 12:42
Official

Good Day Alaisha Baijnath,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved.

Regards
RO