SG
Sunelda G

1 reviews | Active since Nov 2017

28 Nov 2017, 13:06

Black Friday dissapiontment

On Friday the 24th of Nov just before 8 your website showed the P10 and P9 for R280 and that there is still 84 left. I app**** and credit vetting was done I received 2 SMS and emails confirming this. Today when I followed up on the sales they said it was cancelled because there was no stock. This is not on as all the deals showed out of stock and why would you do credit vetting which could lower my score for no reason. I want this deal at the advertised price which I was vetted for

0
Replies (2)
Vodacom
Vodacom's reply28 Nov 2017, 13:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Nov 2017, 08:27
Official

Good day,

Feedback has been provided.

Regards,
RM