TS
Tiana S
1 reviews | Active since Mar 2012
03 Dec 2018, 07:03
Black Friday deals - ****
It has been another 4 days after I was informed that Vodacom I will be contacted and my query will be addressed and nothing. I want the 2 contacts that was allocated to me and a similar handset to the Samsung A8 at R99 each per month. which Vodacom is claiming is out of stock. This was reserved for me as I received the reference numbers there of.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Dec 2018, 14:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2018, 14:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Dec 2018, 15:23Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Vodacom's reply05 Dec 2018, 15:23
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team