CV
Charl V
1 reviews | Active since Sept 2013
29 Nov 2019, 10:15
Black Friday Deals not working
Might seem simple but I am just trying to add the Black Friday 3Gb Data Bundle to my Contract but a message appears that says Unfortunately they are having technical error. What the hell??!! What now Vodacom? What do I do now because the Call centre also can't assist me in buying bundles. I've tried the Vodacom app, Vodacom website and *135# with nothing working. Please assist??!!
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Vodacom's replyOfficial
29 Nov 2019, 11:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Nov 2019, 11:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team