Black Friday deals are a marketing ****

I f I could give 0 stars I would. I app**** for a contract advertised a one of vodacom business' black Friday deals on the 25th of November. I was told a response may take a little longer than usual because of much interest. Usual turnaround time is within a week. First of all I did not even get a response confirming I had sent all the required documents. After 2 weeks I called in was told only my consultant can help me, she will call me back. This went on every day for 3 days! On the third day I requested to speak to her manager who happened to be on lunch and will call me back. I still have not received that call back either. After being insistent I managed to get hold of my consultant on the 4th of January (over a month later!) where she told me her superiors had yet to open the deals so that they could put the applications through. However, she asked to give her 1 more week. Well it has been almost another 3 weeks and I have yet to hear anything. This is 2 months after I app****! How can vodacom advertise deals but not open the applications? This comes across as a marketing **** to offer a good deal that is unattainable and then try to get the customer to take a diffent deal. Vodacom Business' service has been appalling and I would not recommend them to anyone