1 reviews | Active since Jul 2016
Black Friday deals are a lie
Black Friday is a lie, I stayed up on 22 November 2018 for the midnight launch of Vodacoms contracts, I saw the Samsung A8 deal for R99 per month x 24. I instantly ordered the deal and completed the application and also emailed my payslip and ID to **********
I got a confirmation email and awaited the consultants phone call the next day. No one phoned. Today 24 November 2018, I was told by a consultant that they dont have stock of the Samsung A8 and that they have cancelled my application.
I am not happy at all, I was among the first to apply for the deal, I have an email confirmation with the date and time on it and theres no way others app**** before me. My reference number is (VODACOMDIREC- ********** ********** 81)
This seems to be a trend with Vodacom, they are all lies with their so called Black Friday deals and I am very disappointed. I actually wanted two of their contracts the Samsing A8 and Nokia 8 , and now I'll probably just go with MTN or another competitor.
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
