BS
Bilal S
1 reviews | Active since Oct 2013
26 Nov 2018, 12:50
Black Friday deals a Big lie !
Ordered a 100gb contract online on black Friday. They said they'll call back within 24 hours. They didnt. I've tried calling multiple times. Thru keep transferring me and making me hold. Wasting hours. Pathetic Customer service as usual from Vodacom.
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Replies (2)
Vodacom's replyOfficial
26 Nov 2018, 14:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Nov 2018, 14:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
26 Nov 2018, 15:11 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Vodacom's reply26 Nov 2018, 15:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team