LP
Lizelle P

1 reviews | Active since Nov 2016

28 Nov 2016, 13:41

Black friday deals

<p>I upgraded online on Friday at 06;00. I saw the black driday deals and decided to take the deal that included a Samsung s7, tab lite 3 and a Samsung TV. Vodacom called me back to confirm the deal and send me a quote which I accepted. Then a lady called me today to confirm the order and despatch the order. She then said that the TV is not included. I don't understand how you can advertise the Black friday deals and then it changes. Vodacom cannot say that it is Liimited stock last if I placed my order 06:00 in the morning. I will make sure to cancel my contract in 2 months time when it expires, also once the package arrives I will send it back. Very dissapointed!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply28 Nov 2016, 15:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Vodacom Consumer Website Team