BLACK FRIDAY DEAL! STILL HAVE NOT RECEIVED ANYTHING

I ordered a BLACK FRIDAY special and waited nearly two months with basically no communication - even after escalating it to the CEO's office. TODAY - 27 January, Vodacom finally informed me that the device had been discontinued and that they cancelled my order, without notifying me and without offering ANY alternative, just "We had to cancel your order".

Had I been told earlier, I could have gone to another provider or even another deal! Instead I lost two months waiting for an order that no longer even existed (And they did not inform me whatsoever).

Vodacom only showed urgency AFTER my first HelloPeter review (23 Jan) was posted. Even then, the response was a generic apology and 3 consecutive phone calls in less than a minute and then emailing me saying they could not "reach" me (Seems like they think everyone sits and wait for a call from them and have no lives or work)

This is unacceptable service and complete lack of accountability.