KR
Kyle R
1 reviews | Active since Dec 2011
04 Jan 2020, 18:22
Black Friday Deal ****!
I signed up for the 2019 black Friday deal where Vodacom was offering 20gb for R175 a month. They told me that I needed to upgrade to get the deal - which I did. Only to find out 1 month later that they are only giving me 2gb per month! The call with the consultant will show what I signed up for. This is not what I signed up for! Fix this Vodacom or cancel my contract!
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Vodacom's replyOfficial
05 Jan 2020, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2020, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team