Black Friday Deal Not Honoured
I specifically waited until the Black Friday period to get a better contract deal, I signed off on the contract at the right time (Saturday) but was told the Tuesday after that, because my port from Cell C was not successful on the weekend that I had now missed the special.
How is this fair? I did everything that was expected of me as a consumer yet I am being penalised.
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Vodacom's replyOfficial
30 Nov 2018, 15:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2018, 15:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team