1 reviews | Active since Mar 2017

21 Dec 2017, 12:47

Black Friday deal no feedback

we app**** for a contract on the black friday specials. deal was approved and reference was sent. Since then no-one can tell us what on earth is happening with these phones. The call centre is beyond useless.

This is the ticket number https://vadminlikeminds.freshdesk.com/helpdesk/tickets/23173

0
Replies (2)
Vodacom
Vodacom's reply21 Dec 2017, 13:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Dec 2017, 07:16
Official

Dear Shantelle

Please be advised feedback has been provided to you via SMS.

Regards,

RJ