Black Friday Deal - False Advertising

Item: Vodacom
Rating: 1
Author: Mr S

I attempted to apply for a Black Friday deal on Vodacom's website today, December 5th, 2024, which was advertised to be valid until December 6th. However, I was told the deal had expired, constituting false advertising as the promotion was clearly stated to last until the 6th.

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Replies (1)

Vodacom's replyOfficial

06 Dec 2024, 08:38

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply06 Dec 2024, 08:38

Official