CH
CHERISE H
1 reviews | Active since May 2014
28 Nov 2024, 06:49
Black Friday deal ****
I see others here have experienced the same thing. It's pathetic really. I tried to get a black friday deal which failed online. I called in once and spoke to Xolile who told me her supervisor would have to call me. No call received. I then received a call from a gentleman who was prompted by my online order, and was told the same thing. Again, no call. I am planning on canceling my current vodacom fibre contract today, because this is not the first time this has happened.
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Replies (1)Vodacom's replyOfficial
28 Nov 2024, 08:00 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Nov 2024, 08:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
