1 reviews | Active since Apr 2011
Black Friday Deal
<p>I was trying to upgrade my contract for the black friday deal and it told me that I do not qualify. I wanted the bundle with the Samsung S7 + Galaxy Tab 3 Lite 3G + Samsung 32'' LED TV but it did not allow me to continue. I was trying to put in my details to have someone call me regarding this and I was kicked off from the website. This is truly unacceptable from Vodacom as I have been a loyal customer for years on the network and there s no fine print regarding the deal. I am considering to change to another service provider should my problem not be dealt with. I am on a Smart S package and do not understand how I would not qualify for the bundle. I will also be publishing this in the media that Vodacom is a network that does not care for its loyal customers and the service that they provide is extremely terrible.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
