Black Friday cheating!!!!

Shame on you Vodacom. You offer Black Friday deals on your *111# service, 1 gig for R86 monthly. Quidk to take the money but even quicker to incorrectly deduct data usage from the Friday special. After purchasing the bundle,I received a SMS stating that I will receive a confirmation SMS shortly. This was 07:05 am this morning. After more than 2 hours I checked my balance on *111# and my SMS,notifications,, nothing was loaded yet. After waiting a very long period due to high call volumes, most likely other customers with similar complaints, I was answered by a consultant, have her name written down, who told me that i have 68 meg left of my 1 gig. She can see my balance however cant see when the 1 gig was loaded. I told her it is impossible, what happened to the data? You should be ashamed of ripping your customers off like this. Cant wait for my contract to end in order to port. Very disappointing how you conduct your business.