HS
Hugo S
1 reviews | Active since Jul 2010
02 Dec 2018, 23:32
Black Friday.
So, apparently some people are being called to finalise their black Friday contracts. I app**** at 9 in the morning on Friday 23 November, so I'm expecting a call as well.
And yes, we will get back to you bla bla. Please, do, this time.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Dec 2018, 14:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2018, 14:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Dec 2018, 15:17Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2018, 15:17
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Best regards,
HS
Hugo S's updateReviewer Update
05 Dec 2018, 15:42There was stock all weekend. Also, you can't advertise, ask for contact details and ID numbers, and then simply say, no our terms and conditions state that you can't have it. If the lottery suddenly states in their terms and conditions that nobody is going to win, people are going to be rather upset, because you can't simply do what you want and then hide behind terms and conditions.
You listed the product as available on Sunday still, just at a higher price. Thus, it was an underhanded tactic to get more ID numbers and phone numbers, so that you can solicit your products later on. I'm pretty sure that that's not legal.
HS
Hugo S's update05 Dec 2018, 15:42
Reviewer Update
There was stock all weekend. Also, you can't advertise, ask for contact details and ID numbers, and then simply say, no our terms and conditions state that you can't have it. If the lottery suddenly states in their terms and conditions that nobody is going to win, people are going to be rather upset, because you can't simply do what you want and then hide behind terms and conditions.
You listed the product as available on Sunday still, just at a higher price. Thus, it was an underhanded tactic to get more ID numbers and phone numbers, so that you can solicit your products later on. I'm pretty sure that that's not legal.