AG
Alain G
1 reviews | Active since Dec 2010
02 Feb 2021, 10:01
Bitterly dissapointed with vodacom fibre empty promises
I am bitterly disappointed with Vodacom fibre!! After asking for urgent fibre account activation, and promises made by numerous people. Hard to believe with technology of today it still takes 24 to 48 hours to activate! Now on after 28 hours still nothing. And this after i pleaded with them!! I thought cell c was bad.... Damn i am already sorry i moved over....
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Feb 2021, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2021, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AG
Alain G's updateReviewer Update
02 Feb 2021, 16:09I suppose the consultant will also call me between 24 and 48 hours... Doesnt solve my problem!!!!
AG
Alain G's update02 Feb 2021, 16:09
Reviewer Update
I suppose the consultant will also call me between 24 and 48 hours... Doesnt solve my problem!!!!