AD
Ashley D
1 reviews | Active since Sept 2014
23 Jun 2015, 12:59
BIS service still being charged after 2 years
I have just discovered, after scrutinising my Vodacom statements that I am being charged R59 per month for a Blackberry BIS service 2 years after getting an Apple iPhone from Vodacom.<br> 3 other contracts on my account - all moved to other phones are also being charged the BIS service - after 6 and 3 months!<br> That's R236 per month<br> . I write to urge everyone to check their statements and invoices and to urge VC to put some simple software in place to avoid this.<br> I trust VC will do the right thing and reimburse me immediately.<br>
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 Jun 2015, 15:22Hello Ashley Dewar,
As discussed telephonically, your query has been addressed.
Kind regards,
Consumer Website Team
Vodacom
As discussed telephonically, your query has been addressed.
Kind regards,
Consumer Website Team
Vodacom
Vodacom's reply24 Jun 2015, 15:22
Official
Hello Ashley Dewar,
As discussed telephonically, your query has been addressed.
Kind regards,
Consumer Website Team
Vodacom
As discussed telephonically, your query has been addressed.
Kind regards,
Consumer Website Team
Vodacom
