BIS NOT WORKING FOR DAYS

<p>Ive been on contract with Vodacom for years, Ive decided to go over to pay as you go. Asked Vodacom to convert my sim and that is where all the trouble started. Ive purchased BIS for my blackberry by sms the work Blackberry to 100. I then received a sms back saying that my BIS has been activated. But nothing is working on my phone. Ive been to their branch in town twice, Ive phoned their customer care line numerous times and no one is able to assist me. The last bit of airtime I had left on my phone was also used as data, not knowing that my BIS is not working. Ive tried all the tricks and followed all the instructions of the tech staff, but up to date Im still stuck with a phone that has no BIS. A call was logged 2 days ago for this problem and up to date no one can assist or has made contact with me. Im very frustrated and dissapointed in Vodacom and their ability to resolve problems. </p> <p> </p> <p> </p>