1 reviews | Active since Jun 2015
BIS fees issue
I was employed by Vukani Gaming. The contract package was R800.00 p/month. At the end of the day I had to pay for BIS. To my knowledge BIS was R59.00 p/month. Variable amounts was deducted from my Account. Nobody could assist me in my query at Vukani Gaming,seeing they were the contract holder. I left the company at the end of December 2014. Still money was deducted from my account for various amounts. I called vodacom customer care, was told by operator Vukani must cancel my account with a company letter head. I was not told by the opperator it is a despute for BIS funds. Today 5 months down the line I phoned Vukani again complaining about deductions from my account. now all of a sudden I am told it is BIS fees and admin fees becuase I keep reversing funds from the Vodacom Debit Order. I NEED URGENT ASSISTANCE TO RESOLVE THIS UNTASTY ISSUE. Regads AT BRITS
As discussed on our telecom, The problem has now been resolved.
Regards
Yusuf Timm
Vodacom Solution Centre
Consumer Website team
Best regards,
As discussed on our telecom, The problem has now been resolved.
Regards
Yusuf Timm
Vodacom Solution Centre
Consumer Website team
Best regards,
