BIS DISCONNECTED BY MISTAKE BY CALL CENTRE AGENT

<p>On Thursday the 14th July my BIS was disconnected by a call centre agent by mistake, I called in to the call centre who could not do anything, but logged a service request. The service request number is S 3-G0A2J-JPQ2Z. On Friday the 15th July i called in to follow up and got an sms to say that my BIS is activated. I switched my phone off and on but the BIS was still not activated. I called about 10 times over the weekend and was either promised it will be working or they will call back but it neither worked nor did anyone call me back. This morning the 18th July i called back about four times the same story i have been cut off and no one calls back. I am very disappointed with Vodacom service. </p>