BIS been offline for 2 days now

I bought BIS and it was deducted off my account. However I'm unable to activate it the last 2 days. From what I can see on the internet many are experiencing this problem too. <br> <br> We are paying Vodacom who charges R59 for BIS instead of R29 billed by competitors, yet Vodacom aren't supplying us for the server we have paid for??<br> <br> How much more must we take from their bad service in general?<br> <br> I'm annoyed as they haven't even sent out a global sms advising clients of any problem. They are quick to send smses for marketing purposes though!!!<br> <br> <br> <br> <br> <br>